Primo XB is a cutting-edge customer communication platform designed to streamline your sales process, enhance customer satisfaction, and maximize customer lifetime value
Get the information and insights you need whether you’re on a call or preparing for the next one with our state‑of‑the‑art AI tools.
Deliver exceptional service with AI voicebots and chatbots that handle calls, confirm appointments, schedule meetings, open Salesforce cases and escalate to human agents when needed.
Automatically assess customer satisfaction with AI-powered satisfaction scores, real-time monitoring and filtering capabilities that surface at-risk conversations and track team performance.
Get real-time, in-chat generative AI suggestions that help tailor your response, helping you to close deals faster and deliver exceptional customer service.
Get automated AI-powered transcriptions and sentiment analysis, as well as instant suggestions based on the content of the call, giving you the competitive edge in your sales calls.
Get valuable insights from your customer interactions, including topics discussed and next actions, and see where sales conversations stall through clear overviews of talk ratios, call answer rates, and frequently asked questions, boosting your efficiency and sales.
Receive automated call and meeting summaries highlighting essential points and action items, enabling your team to catch up quickly and jump in effortlessly.